Refunds and cancellations

Privacy Policy - Terms & Conditions

Zixdo provides very transparent services with its Private Policy- Terms and Conditions pertaining to personal information, booking, rescheduling, cancellation, refund and others. Once customers choose our services, they need to agree to the collection and use of information with this policy.

Zixdo collects personal information to provide and improve of the service. Information provided by the customers is not shared with anyone. Hence the data is secured.

Once booked for service, customers can reschedule the order. A new time slot will be provided according to availability. In case of rescheduling, the customer has to inform at least 2 hours before the scheduled time. There may be some surcharge if rescheduling is not done within the prescribed time. The customer will not be allowed to reschedule the order if the scheduled time of booking is less than 60 minutes from the time of cancelling or rescheduling. In such cases, the customer will have to pay the full-service charge.

In case Zixdo receive a cancellation notice from the customer and the service has not been delivered by us, we will be cancelling the order.

In case of cancellation as per terms, the entire amount will be refunded to the customer within 7 working days.